G & G Pool Service and Renovation Ltd.

 15 Cedar Point Drive Unit 7 , Barrie, Ontario L4N 5R7

Tele (705) 719-1366       Fax (705) 719-2582

           
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Water Loss Troubleshooting
 

You notice that your pool is losing water...

There are 4 possible reasons why you are loosing water
  1. Your filter may be leaking water through the backwash hose due to a warped gasket in your multi-port. Replace the gasket in your multi-port.
  2. The line for your main drain may have cracked. Jump into the pool and plug up the main drain.
  3. A suction or return line may be cracked. This is BAD! Read below and contact a professional to have the lines pressure tested.
  4. There may be a rip in your liner, a leak in the light or there may be a broken step or step gasket. This is BAD! Read below and contact a professional for leak detection.
  • If the pool water level goes down to the bottom of the skimmer and stops, this usually means that it is a suction line leak, most likely directly under the skimmer. We suggest contacting a professional to repair something like this.
  • If the pool water level goes down to the bottom of the return jets and then stops, this usually means that it is a return line leak, most likely directly by the wall jet return fitting - but it could be anywhere in the return line. We suggest contacting a professional to repair something like this.
  • If the pool water level goes down to the top, middle or bottom of the light unit, this usually means that the light is leaking. This is usually the fitting in the light niche where the metal or plastic conduit pipe is attached to the metal niche. We suggest contacting a professional to repair something like this.
  • If the water level goes down to any other level on the side walls and then stops, this usually means that the leak is in the liner on the side wall or possibly in the step unit gasket. Inspect the pool visually around the water level and check to see if you can see a hole. Check the area where the LADDER comes in contact with the liner. This is a very common leak point! If you cannot clearly see a leak hole, we suggest contacting a professional to locate & repair the leak.
  • If the water level goes down past the side walls, then it usually means that the leak is in the pool floor. This is bad! You do not want all the water to drain out of the pool. It is bad for the liner and very bad for the pool walls - you do not want the pool to fall in! If you see that you are quickly losing all the water in your pool, put a hose in the pool, start to refill it and contact a professional to locate & patch the hole.